areas where we have extensive experience and ongoing engagement:
» Healthcare management;
» EMR/HER systems and integration;
» IHE interoperability profiles;
» medical insurance claim processing;
» bio-feedback treatment;
» metabolomic-analysis diagnostics and drug discovery.
ELECTRONIC MedicaL Records
Converting paper to electronic medical records is one of the most challenging systems integration use cases we have encountered. Our client's idea was to embed scanning workflow software directly into brand-name OEM MFS devices from Ricoh, Konica-Minolta, and Fujitsu and integrate them directly into clinic and hospital EMRs.
In just a few months our team implemented the workflow on three separate embedded platforms and successfully passed 12 IHE integration profiles at the annual coonectathon. With the added HL7 integration the solution was available for the most popular EMR systems.
While the technology was viable, the business model was not, and since then the client has pivoted into a fax-replacement service for medical records. For us, this project remains a case study of overcoming non-trivial integration challenges and implementing software on sub-optimal (at the time) platforms like embedded Windows XP.
PAYER MEDICAL CLAIMS PROFESSING
PetsBest is one of our favorite clients. After all, there is no other office where when we visit there are more cute pets around than harried product managers!
We helped PetsBest with their back-office claim processing process. We built an OCR and machine-learning powered claims classifier system that examines each submitted for payment invoice from a veterinary clinic, breaks it down to individual line items, classifies them by procedure and coverage, and makes an initial decision if the claim should be paid or placed in a review queue for a human to examine.